FAQ
Soaps
How is Brielle Soap made?
Brielle Soap is palm oil free and made using the cold process method. Soap is the result of a chemical reaction between oil and sodium hydroxide (lye), called saponification. By using the cold process method, without an external heat source, our ingredients are kept intact, and their benefits preserved. Our soaps are made in small batches and take 4-6 weeks to cure. Sodium hydroxide (lye) is not present in the final product, it is neutralized. Brielle Soaps are made with olive, coconut, and castor oils along with shea butter. All fragrances and colorants are skin safe. All bars are approximately 1 inch thick / 4.5 ounces in weight. Design, size, and shape may vary slightly, since they are handcrafted and hand-cut.
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How should I store my soap?
Brielle Soap should be stored in a cool, dark, and dry location such as a linen closet. It should not be sealed in a plastic bag, as you do not want to trap moisture against the bar.
Candles
What are Brielle Candles made of?
Brielle Candles are made with 100% all-natural soy wax. Soy wax is made from soybeans- a natural renewable resource grown in the US. Our candles burn cleaner and longer than traditional, petroleum-based paraffin candles.
What is the average burn time for a Brielle Candle?
Our 6oz candles can last up to 40 hours.
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Why does my candle look like it has wet spots or is frosty?
These are natural characteristics of 100% soy wax and will not affect the burning properties of your candle.
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Should I trim the wick after burning?
Yes! After the candle has cooled down, trim your wick to about ¼ inch. A trimmed wick helps the candle burn evenly, controls smoke, and prolongs the life of the candle.
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How do I clean out my candle jar for reuse?
I suggest one of two ways.
One – Place your candle in the freezer overnight. Wax shrinks when it is frozen, allowing it to separate from the walls of the container. Once frozen, carefully pop it out with a butter knife or spoon.
Two – Use a heat gun or hair dryer to melt the wax. Work on a heat-resistant surface and wear oven mitts as the container will get hot. Once the wax has liquified, carefully use a paper towel to wipe away the excess. Work in stages to avoid the container from overheating and breaking.
Lastly, clean with soap and water.
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Safety Tips
Always keep a burning candle within sight.
Never burn a candle on or near anything that can catch fire.
Keep burning candles out of the reach of children and pets.
Trim candle wicks to ¼ inch before burning.
Keep the wax pool free of wick trimmings, matches, and debris.
Burn candles on a stable, heat-resistant surface.
Keep burning candles away from drafts and vents.
Do not touch or move a candle while it is burning or while the wax is liquified.
Do not burn candles for more than 4 hours at a time.
Discontinue use when only ½ inch of wax remains.
General
How are packages shipped?
All packages are shipped via USPS Priority Mail. To protect your order, packages may include packing peanuts (BPI certified compostable, plant-based). We encourage you to upcycle packaging materials after receiving your order.
Still have a question?
Email me at rafferty@briellesoap.com.